I've run up some wicked-assed bills in my day, but this is ridiculous...
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The inch of difference between gilded chamber and padded cell. Or the ramblings of a mad woman who keeps losing everything but her reason.
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4 comments:
This is because AT&T's bills include *every* single item that you downloaded over the internet. (And not in a useful way -- instead you get the details of each image and its size.) It probably makes sense if your plan charges for the downloads, but it's pointless in the iPhone's case (all of the iPhone plans allow unlimited data downloads).
The good news is that her 300-page bill wasn't any more expensive than the 1-page bill she was expecting would have been. It's still a major PR fuckup for AT&T, though.
I know, I just think it is hysterical. So many dead trees, like a republican's wet dream....
Actually, I take it back. I have found a major problem in the iPhone billing plan.
Domestically, it's fine. The huge itemized bills are idiotic, but don't cost you anything. If you leave the country, though, you pay 2 cents per KB of internet access. I've heard a couple stories already about people who didn't realize that that means a typical 1 MB web page will cost them $20. That's kind of their fault, of course, but I just saw a new story about someone who was trying to be careful and was still charged $600 for 2 days in Canada just because her phone was automatically checking email! (http://sitening.com/blog/2007/08/13/iphone-att-dead-trees-giant-fees/)
That is bad. It's still partly the user's responsibility to know about this potential problem, of course, but AT&T/Apple need to do more to make people aware of the danger before it happens.
fucking hell, that is nutso.
I also found out that she asked for the bill to be itemized like that - she could have gotten a simple short billing statement, and done the rest online.
bloody stupid tree-killers
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